Last updated: 27 September 2026

This Privacy Policy explains how Inca Tour Turkey collects, uses, shares and protects your personal data when you visit our website or book our travel services. We are committed to handling your information transparently and securely.

1. Who we are

Inca Tour Turkey is a TURSAB-licensed travel agency and destination management company (DMC) based in Istanbul, Turkey (TURSAB licence A-5751), operating since 2007. For any privacy-related question we act as the data controller of your personal data. You can reach us at info@incaturizm.com.

2. Information we collect

Depending on how you use our services, we may collect:

• Identity & contact data — name, email address, phone number and country of residence.
• Booking details — the tours, hotels, transfers or activities you request, travel dates, number of travellers and any preferences you share with us.
• Payment data — payments are processed by our secure payment partners; we do not store your full card details on our systems.
• Technical data — IP address, device type, browser and pages visited, collected through cookies and analytics.
• Communications — records of your enquiries and correspondence with our team by email, WhatsApp or the contact form.

3. How we use your data

• To process and manage your bookings, payments and travel arrangements.
• To provide customer support and respond to your enquiries.
• To improve our website, services and travel programmes.
• To send you offers and travel information where you have agreed to receive them.
• To meet our legal obligations and prevent fraud.

4. Legal bases for processing

We process your personal data where it is necessary to perform our contract with you, where we have a legitimate business interest, where you have given your consent, or where we are required to do so by law.

5. Sharing your information

We share your data only as needed to deliver our services — for example with the hotels, tour operators, guides, transfer providers and payment processors involved in your trip. These partners are required to protect your data and use it only for the agreed purpose. We do not sell your personal data.

6. International transfers

Because travel involves suppliers in different countries, your data may be transferred outside your country of residence. Where this happens, we take appropriate measures to protect your information in line with applicable data protection laws.

7. Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, and to withdraw your consent at any time. To exercise any of these rights, please contact us at info@incaturizm.com.

8. Data retention

We keep your personal data only as long as necessary to deliver our services, comply with our legal obligations and resolve any disputes. After that, your data is securely deleted or anonymised.

9. Cookies & analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please email us at info@incaturizm.com or use our contact page.